Return & Refund Policy
GrameenBD.com
Website: www.grameenbd.com

Welcome to GrameenBD.com, your trusted source for local and international fashion, gadgets, and daily essentials across Bangladesh. We strive to deliver quality products at great prices with convenient Cash on Delivery (COD) service.

Please read our Return & Refund Policy carefully before placing your order. By shopping with GrameenBD.com, you agree to the terms below.

1. All Sales Are Final

At GrameenBD.com, we follow a strict No Return, No Refund policy. Once a product is delivered and accepted by the customer, it cannot be returned, replaced, or refunded under any circumstances.

This policy applies to all categories of products, including but not limited to:

  • Local and International Women’s, Men’s, and Kids’ Fashion

  • Electronic Gadgets and Accessories

  • Beauty, Lifestyle, and Home Essentials

  • Groceries and Daily Use Items

2. Cash on Delivery (COD) Terms

We offer Cash on Delivery for your convenience. Under this system:

  • Customers are encouraged to carefully inspect the product at the time of delivery before making the payment.

  • Once the payment is made to the delivery agent, the sale is considered final and complete.

  • No complaints, returns, or compensation requests will be accepted after the payment is received.

3. No Compensation or Penalty for Damaged Goods

GrameenBD.com will not be liable for any damages, defects, or issues with the product once it has been delivered and paid for by the customer.

Please note:

  • Products are packaged with care, but minor issues in packaging or handling during transit may occur.

  • We do not offer any financial compensation, discount, or product replacement once delivery is completed.

4. Responsibility of the Buyer

Customers are fully responsible for:

  • Ensuring correct product selection (size, color, quantity, etc.) before placing an order

  • Verifying the item at the time of delivery

  • Making payment only after confirming the product received

By placing an order on GrameenBD.com, you acknowledge and accept that no returns or refunds will be processed after the transaction is completed.

5. Contact Information

If you have questions or concerns about your order, you may contact our support team. While we do not offer returns or refunds, we are always available to assist you with general inquiries.

📧 Email: grameenbd39@gmail.com
📞 Phone: 01818-070949
🕒 Support Hours: Saturday–Thursday, 10 AM – 6 PM